Our Lifetime Guarantee
At Forestflask, we take pride in the craftsmanship and quality of our water bottles, which is why we are excited to offer you a Lifetime Guarantee. This is not just a policy; it’s our commitment to you for as long as you own our product.
Coverage:
- This Lifetime Guarantee covers any defects in materials or workmanship under normal use during the ownership of the original purchaser.
Exclusions:
- This guarantee does not cover damages caused by misuse, neglect, accidents, abrasions, exposure to extreme temperatures, solvents, or acids.
- Normal wear and tear, including scratches and dents, are not covered under this guarantee.
- Accessories or embellishments added to the original product are not covered.
How To Claim:
- To initiate a claim, contact our customer service team with your original receipt or proof of purchase.
- Our team will assess the issue and, if applicable, provide instructions for sending the product back for repair or replacement.
- If the product is no longer available, we will offer a comparable item as a replacement.
Costs:
- The guarantee covers the cost of repair or replacement of the product. However, shipping and handling fees may apply.
Changes to This Guarantee:
- We reserve the right to modify or discontinue this Lifetime Guarantee at our discretion, but rest assured any changes will not affect purchases made prior to modifications.
Get in Touch:
If you have any questions regarding our Lifetime Guarantee, don’t hesitate to reach out to us. Our aim is to make sure you are 100% satisfied, now and for a lifetime.
Enjoy endless hydration with the peace of mind that comes with our Lifetime Guarantee.